Privacy Policy
1. Data Controller
Componental ApS is the data controller responsible for processing your personal data. If you have questions, contact us at info@componental.co.
2. What We Collect
- Personal info: Name, email, address, phone number when you order or sign up
- Usage data: How you use our website (pages visited, time spent, device type)
- Payment info: Handled securely by our payment processors (we don't store card details)
3. How and Why We Use Your Data
We process your data on the following legal bases:
- Contract: To process and deliver your orders
- Legitimate interest: To improve our website, products, and customer experience
- Consent: To send you marketing communications and show you relevant ads - you can withdraw consent at any time
- Legal obligation: To comply with accounting, tax, and other regulatory requirements
4. Cookies & Tracking
We use cookies to make our site work better and, with your consent, to understand usage and improve our marketing:
- Essential: Required for the site to function (no consent needed)
- Analytics: Help us understand how visitors use our site (requires your consent)
- Marketing: Used to measure and improve our advertising campaigns (requires your consent)
You can manage your preferences at any time through the cookie settings link in our footer.
5. Who We Share Data With
We only share your data with trusted service providers who process data on our behalf:
- Analytics providers: To help us understand site usage and improve our services
- Email service providers: To send you order updates and newsletters
- Payment processors: To securely handle transactions
- Shipping partners: To deliver your orders
All service providers are bound by data processing agreements. We never sell your personal data.
6. Data Transfers
Some of our service providers may process your data outside the EU/EEA. We ensure proper protection through legal safeguards such as Standard Contractual Clauses (SCCs) or adequacy decisions by the European Commission.
7. Your Rights
Under the GDPR, you have the right to:
- Access: Request a copy of the data we hold about you
- Rectification: Correct inaccurate or incomplete information
- Erasure: Request deletion of your data
- Restriction: Ask us to limit how we process your data
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interest or for marketing purposes
- Withdraw consent: Where processing is based on consent, you can withdraw it at any time
To exercise any of these rights, email us at info@componental.co. You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) at datatilsynet.dk.
8. How Long We Keep Data
- Order & transaction data: 5 years after purchase, as required by Danish bookkeeping law (bogføringsloven)
- Newsletter & marketing data: Until you unsubscribe or withdraw consent
- Account data: Until you request deletion of your account
- Analytics data: Collected in anonymised or pseudonymised form and not linked to your identity
9. Security
We use industry-standard technical and organisational measures to protect your data from unauthorised access, loss, or misuse. These include encryption, access controls, and regular security reviews.
10. External Links
Our site links to other websites. We're not responsible for their privacy practices - please review their policies separately.
11. Children
Our services are not directed at anyone under the age of 16. We do not knowingly collect personal data from children. If you believe we have, please contact us and we will delete it promptly.
12. Policy Updates
We may update this policy from time to time. Material changes will be communicated on our website. We encourage you to review this page periodically.
13. Contact Us
Questions about your data or this policy? Email us at info@componental.co
Componental ApS
Læssøesgade 14C
c/o Harpcore
2200 Copenhagen N
Denmark
Last updated: 2026-02-26